Information We Collect

We collect personal identification information including your name, address, phone number, and email address. We also gather financial information such as income, assets, and credit history. Property information including address, value, and type is collected for loan processing. We may also collect employment and income verification documents, bank statements, financial records, Social Security numbers, and government IDs as required for mortgage applications.

How We Use Your Information

We use your information to process mortgage applications and loan requests, verify your identity and financial standing, and communicate with you about your loan status. We also use this information to provide customer service and support, comply with legal and regulatory requirements, and improve our services and user experience.

Data Security Measures

We implement SSL encryption for all data transmission and maintain secure servers with advanced firewalls. We conduct regular security audits and updates, limit access to authorized personnel only, and ensure secure document storage and disposal. All employees receive training on data protection protocols.

Information Sharing

We do not sell your personal information. We share information only with authorized lenders and partners as necessary for loan processing. We disclose information only as required by law and maintain strict confidentiality agreements with all parties. We regularly monitor data access to ensure your information remains protected.

Your Rights and Choices

You have the right to access your personal information, request copies of data we have collected, and correct or update your information at any time. You may also request deletion of your personal information when appropriate and legally permissible.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Essential cookies are required for website functionality and security, while analytics cookies help us understand how visitors use our website. You can control cookie settings through your browser preferences.

Third-Party Services

We may use third-party services for analytics, marketing, and customer support. These services include Google Analytics for website traffic analysis, email marketing services for secure communication, and payment processing services for financial transactions. All third-party services have their own privacy policies, and we ensure they meet our security standards.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your rights, please contact us:

• Phone: (408) 657-3780
• Email: john@dcimortgage.com
• Address: 1863 Shulman Ave, San Jose, CA 95124-1065

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.